Customer Service Manager (Motor Trade)

Brook Street; Eastleigh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency seeks a Customer Service Manager for a full-time, office-based role in Eastleigh, UK. The candidate will be responsible for managing staff appraisals, providing exceptional customer service, and ensuring high customer satisfaction. Applicants should have experience in the Motor Trade and excellent attention to detail. The position offers benefits including pension contributions, 24 days of leave, and a company car.

Benefits

Pension contributions

24 days leave + bank holidays

Company car

Qualifications

• Proven experience in a managerial role.
• Strong knowledge of customer service practices.

Responsibilities

• Deal with appraisals and staff reviews.
• Provide exceptional service and monitor complaints.
• Achieve high levels of customer satisfaction.

Skills

Experience with Motor Trade

Excellent attention to detail

Job description

rook Street is working with a client that is seeking a Customer Service Manager on a Full-Time, permanent basis. This is a fully-office-based role Mon-Fri 8-6.

• To deal with appraisals and staff reviews.
• To provide exceptional service and monitor complaints.
• To achieve high level of customer satisfaction.

Knowledge, skills, abilities and experience (Desired):

Experience with Motor Trade

Excellent attention to detail

Company Benefits

• Pension contributions
• 24 days leave + bank holidays
• Company car

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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