Customer Service - French Speaking | Immediate Start

Office Angels; Crawley; On-site; GBP 19,000 - 21,000; Full time

Job summary

Office Angels in Crawley is seeking a French-speaking Customer Service representative for an immediate-start temporary assignment, on-site with one day of remote work after training.

You will handle queries by phone, email and live chat in French and English, log interactions, collaborate with internal teams, and provide empathetic, efficient support in a fast-paced office.

Qualifications

• Fluent in French and English (spoken and written).
• Proven office experience or familiarity with office environments.
• Excellent communication and problem-solving skills.
• Positive, proactive attitude and team player.

Responsibilities

• Handle customer queries via phone, email, and live chat in French and English.
• Provide empathetic, professional, and efficient support to resolve issues.
• Accurately log customer interactions and feedback.
• Collaborate with internal teams to ensure a smooth customer experience.

Skills

French fluency

English fluency

Job description

French Speaking Customer Service - Immediate Start

Location: Crawley - Full-time, on-site (1 day WFH after training)

Contract: Temporary until end of 2026, with potential extension

Salary: £14 p/h - £15 p/h DOE

Are you fluent in French and English and looking for an exciting temporary customer service opportunity?

We're on the lookout for a friendly and proactive individual to join a fast-paced, supportive team in Crawley. This role is perfect if you enjoy helping customers and thrive in a collaborative office environment.

What the role involves:

• Handling customer queries via phone, email, and live chat in French and English
• Providing empathetic, professional, and efficient support to resolve issues
• Accurately logging customer interactions and feedback
• Collaborating with internal teams to ensure a smooth and seamless customer experience

What we're looking for:

• Fluent French and English (spoken and written)
• Previous office experience
• Excellent communication and problem-solving skills
• A positive, proactive attitude and a team-player mindset

This is a fantastic opportunity to join a friendly, fast-moving team where your language skills will be valued and your career supported.

Office Angels is an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website