Customer Service Executive - FTC

Rutherford Briant Recruitment; Braintree; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a well-established business in Braintree as a Customer Service Executive on a 6-month fixed term contract with potential for permanency. This is a site-based role requiring immediate availability, where you will manage customer queries, process orders, and handle administrative duties within a successful team.

Qualifications

• Experience dealing with customer queries day to day.
• Skills in logging customer details through CRM.
• Immediate availability or one week notice.

Responsibilities

• Dealing with customer queries mostly via phone and email.
• Manage daily administrative tasks.
• Processing orders, returns, and deliveries.

Skills

Customer Service

CRM experience

Microsoft Office Skills

Job description

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Customer Service Executive - FTC, Braintree

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Client:

Rutherford Briant Recruitment

Location:

Braintree, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4f527505dd79

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Customer Service Executive - 6 Months FTC

Potential temp to perm

Braintree - Site based

IMMEDIATE START

Do you love customer services and working as part of a successful team? Are you available immediately for a new opportunity?

I am currently recruiting a Customer Service Executive to join a well-established business based in Braintree. The role is initially a fixed term contract for 6 months, however there is opportunity or this to become permanent.

As the Customer Service Executive, you will be responsible for the following:

- Dealing with customer queries mostly via phone and email

- Manage daily administrative tasks

- Respond to customer queries within a professional and timely manner

- Processing orders, returns and deliveries

- Working with customers who have any questions, concerns or complaints to resolve these

As the Customer Service Executive, you will have the following experience:

- Dealing with customers and solving queries day to day

- Experience of logging customer details through a CRM or similar

- Microsoft Office Skills

- Available immediately or at one week notice