Customer Service Executive

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Customer Service Representative on a 12-month fixed-term contract. You will play a key role in enhancing customer satisfaction through effective problem-solving and relationship building. This position offers an exciting opportunity for growth in a collaborative environment.

Qualifications

• Experience in customer service roles.
• Ability to build and develop customer relationships.
• Experience in handling multiple tasks.

Responsibilities

• Build strong customer relationships and ensure satisfaction.
• Resolve complaints to ensure retention and loyalty.
• Track customer interactions and suggest performance improvements.

Skills

Strong People focused attitude

Problem-solving

Ability to work in a fast-paced environment

Job description

Job Title: Customer Service Representative

Contract: 12 Fixed Term

Location: Kingsbridge

Overview: Are you passionate about helping people and solving problems? Do you thrive in a fast-paced environment where every interaction makes a difference? This is an exciting opportunity to join an innovative and fast-growing company where you can deliver exceptional support to our valued customers.

This is an initial 12 month fixed term contract to play a key part in client relations and customer satisfaction which is something our client is deeply passionate about.

You must have full rights for working in the United Kingdom for this role.

Experience Required:

• Strong People focused attitude with the ability to build and development customer relationships.
• The ability to solve customer problems and queries quickly and effectively.
• Experience of working on multiple tasks in a fast paced environment.

Role & Responsibilities:

• You will play a crucial role in building strong customer relationships and ensuring satisfaction by resolving complaints to ensure retention and loyalty, whilst delivering exceptional support across multiple channels.
• As the Customer Service Rep, you will track customer interactions, streamline workflows and suggest areas for performance and efficiency improvements to enhance customer experiences and operational effectiveness.

Company Overview:

This is a fantastic opportunity to work with a forward thinking, proactive and innovative company. This company have a collaborative culture and a focus on progression and development for every level of the business.

We are seeking applications from talented Customer Service Administrators, Customer Coordinators, Customer Service Assistants, and other Customer Service professionals who live within Kingsbridge, Goveton, West Alvington and surrounding areas.

If you have the desired qualifications and experience, please send your CV quoting reference AMC/TNT/CSE.

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Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.

For more information on True North Talent or to discuss how we can find talent for your business then please visit our website.