Customer Service Executive

TN United Kingdom; Thame; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Customer Service / Sales Executive to join their dynamic team. This full-time, office-based role offers the opportunity to work closely with the field sales team, ensuring client satisfaction and developing sales strategies. With a focus on collaboration and customer engagement, you will play a crucial role in driving the business forward. Enjoy a supportive work environment with benefits like private healthcare and an enhanced pension scheme. If you are passionate about customer service and eager to grow your career, this is the perfect opportunity for you!

Benefits

24 days holiday plus bank holidays

Free parking on site

Enhanced pension scheme

Private healthcare

Office socials and team breakfasts

Qualifications

• Strong customer service skills and a passion for people.
• Desire to learn and progress in your career.

Responsibilities

• Work closely with the field sales team to organise client visits.
• Follow up with customers on orders to ensure satisfaction.
• Collaborate with the Hire team to provide quotes.

Skills

Customer Service Skills

Sales Strategies Development

Client Relationship Management

Job description

Job Title: Customer Service / Sales Executive

We are excited to be working with a family-run and growing plant hire business in Haddenham, to recruit a Customer Service / Sales Executive to join their dynamic team!

Responsibilities include:

1. Work closely with the field sales team to organise client visits.
2. Follow up with customers on orders to ensure satisfaction.
3. Collaborate with the Hire team to provide quotes.
4. Develop sales strategies with the sales team and follow up with lapsed clients.
5. Send qualified leads to account managers for follow-up.
6. Accurately record all information on the company database.

Skills and experience required:

• Strong customer service skills and a passion for people.
• Desire to learn and progress in your career.

Benefits include:

• 24 days holiday plus bank holidays.
• Free parking on site.
• Enhanced pension scheme.
• Private healthcare.
• Office socials, team breakfasts, and more!

This is a full-time, office-based role, working 40 hours per week, Monday to Friday.