Customer Service Executive

TN United Kingdom; Watford; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

Join a dynamic and innovative company as a Customer Service Representative! This role offers the chance to be part of a vibrant team in an award-winning organization experiencing continuous growth. You will handle customer orders, provide quotes, and collaborate with teams to ensure exceptional service. With great career progression opportunities and a hybrid working model after probation, this is an exciting opportunity to thrive in a positive working culture. If you are passionate about customer service and want to make a difference, don’t miss out on this chance!

Benefits

Parking

Free Bus from Watford Junction

Career Progression Opportunities

Annual Bonus

Qualifications

• Experience in a customer support role is essential.
• Proficiency with IT systems such as CRM and Outlook.

Responsibilities

• Dealing with all customer orders and providing quotes.
• Updating customers on order progress and handling inbound calls.

Skills

Customer Service

Interpersonal Skills

IT Systems Proficiency

Team Player Mentality

Tools

CRM

Outlook

Job description

Job Opportunity: Customer Service Role

Salary: £30,609 plus benefits, including parking or a free bus from Watford Junction for non-drivers. Great career progression opportunities and annual bonus!

Hybrid working is offered after successful completion of probation. All training will be conducted on-site at the Watford office.

Are you looking to work within an innovative and exciting company that is constantly moving forward? We are an award-winning, well-established organization experiencing continuous growth!

Due to this growth, there are opportunities for passionate customer service individuals to join our vibrant team as we move into the next phase of our business. In return, we offer fantastic benefits and a positive working culture. If you are passionate about providing excellent customer service and want to be rewarded for your commitment, please see the details below:

Your Role

• Dealing with all customer orders
• Providing quotes for customers
• Updating customers on order progress
• Collaborating with internal and external teams
• Handling inbound calls
• Performing general administrative tasks
• Having experience in a customer support role
• Proficiency with IT systems such as CRM and Outlook
• Excellent interpersonal skills
• Team player mentality
• Passionate about customer service
• Must be able to commute to Watford during training

Please note that this advert will remain open until the position is filled. Interviews may be conducted throughout this period, so we encourage early applications to avoid disappointment.

Tate acts as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. We encourage candidates to inform us of any adjustments needed during the application or interview process to ensure an accessible experience. We value your individuality and invite you to share your preferred pronouns in your application.