Customer Service Executive

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a fast-growing company as a Customer Service Representative where you'll play a vital role in client relations and customer satisfaction. This 12-month fixed-term contract offers a dynamic environment focused on delivering exceptional support to valued customers. Ideal for those with strong problem-solving abilities and a passion for helping others, this role promises opportunities for professional development.

Qualifications

• Strong focus on building and developing customer relationships.
• Ability to solve customer problems and queries quickly.
• Experience in fast-paced environments.

Responsibilities

• Build strong customer relationships and ensure satisfaction.
• Resolve complaints to ensure customer retention and loyalty.
• Track customer interactions and suggest improvements.

Skills

Strong People focused attitude

Problem-solving

Multi-tasking

Job description

Job Title: Customer Service Representative

Contract: 12 Fixed Term

Location: Kingsbridge

Overview: Are you passionate about helping people and solving problems? Do you thrive in a fast-paced environment where every interaction makes a difference? This is an exciting opportunity to join an innovative and fast-growing company where you can deliver exceptional support to our valued customers.

This is an initial 12 month fixed term contract to play a key part in client relations and customer satisfaction which is something our client is deeply passionate about.

You must have full rights for working in the United Kingdom for this role.

Experience Required:

• Strong People focused attitude with the ability to build and development customer relationships.
• The ability to solve customer problems and queries quickly and effectively.
• Experience of working on multiple tasks in a fast paced environment.

Role & Responsibilities:

• You will play a crucial role in building strong customer relationships and ensuring satisfaction by resolving complaints to ensure retention and loyalty, whilst delivering exceptional support across multiple channels.
• As the Customer Service Rep, you will track customer interactions, streamline workflows and suggest areas for performance and efficiency improvements to enhance customer experiences and operational effectiveness.

Company Overview:

This is a fantastic opportunity to work with a forward thinking, proactive and innovative company. This company have a collaborative culture and a focus on progression and development for every level of the business.

We are seeking applications from talented Customer Service Administrators, Customer Coordinators, Customer Service Assistants, and other Customer Service professionals who live within Kingsbridge, Goveton, West Alvington and surrounding areas.

If you have the desired qualifications and experience, please send your CV quoting reference AMC/TNT/CSE.

True North Talent is recognised as a trusted supplier of permanent, contract and interim recruitment services to the food manufacturing and FMCG industries. Our teams of specialist recruiters operate across Operations/Engineering/Technical/NPD/Supply Chain and Commercial. We may hold your data, as per our privacy policy detailed on our website.

Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.

For more information on True North Talent or to discuss how we can find talent for your business then please visit our website.

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