Customer Service Executive

The Recruitment Group; Thame; On-site; GBP 25,000 - 35,000; Full time

Job summary

A family-run plant hire business is seeking a proactive Customer Service/Sales Executive to enhance client relations and support the sales team. This full-time office role involves following up on leads, ensuring customer satisfaction, and collaborating with various teams. Join a dynamic work environment featuring a range of benefits including holidays, private healthcare, and a vibrant company culture.

Benefits

24 days holiday plus bank holidays

Free parking on site

Enhanced pension scheme

Private Health Care

Office socials and team breakfasts

Qualifications

• Strong customer service skills and engagement.
• Willingness to learn and grow within the role.

Responsibilities

• Organise client visits with the field sales team.
• Follow up on customer orders for satisfaction.
• Work with sales and hire teams to provide quotes.

Skills

Customer Service

Passion for people

Desire to learn

Job description

Social network you want to login/join with:

We are excited to be working with a family- run and growing plant hire business in Haddenham, to recruit a Customer Service/ Sales Executive to join their buzzy team!

As the Customer Service/ Sales Executive, you will be following up on warm leads and lapsed clients to organise meetings for the sales team and increase sales.

Responsibilities include:

- Work closely with field sales team to organise client visits

- Follow up with customers on orders to ensure customer satisfaction

- Work with Hire team to provide quotes

- Work with sales team to develop sales strategies and follow up with lapsed clients

- Send qualified leads to account managers to follow up with

- Record all information accurately on company database

Skills and experience required:

- Customer Service and a passion for people!

- - Desire to learn and progress

Benefits include:

- 24 days holiday BH

- Free parking on site

- Enhanced pension scheme

- Private Health Care

- Office socials, team breakfasts and more!

This is a full time office based role, working 40 hours per week Monday to Friday.