Customer Service Engineer

InVision Group Ltd; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading construction company is seeking a Customer Service Engineer to handle warranty repairs across South London. The role involves direct communication with customer service teams and performing repairs in live environments. The ideal candidate will have strong skills in carpentry and plumbing, along with a commitment to health and safety compliance. Attractive salary and benefits package included.

Benefits

Company Van & Tools

10% Bonus

Contributory Pension Scheme

Private Healthcare

Life Cover

25 days annual leave

Qualifications

• Entry-level position requiring skills in carpentry, plumbing, and customer service.
• Ability to manage time effectively and ensure health and safety compliance.
• Professional communication with clients is essential.

Responsibilities

• Repairing defects in occupied environments, including carpentry and plumbing.
• Liaising with customer service teams regarding urgent repairs.
• Supervising work quality and ensuring compliance with health and safety.

Skills

Carpentry

Plumbing

Tiling

Customer Service

Health and Safety Compliance

Tools

Company Van

Tools

Job description

Join to apply for the Customer Service Engineer role at InVision Group Ltd.

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This range is provided by InVision Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Customer Care Operative Required - South London Area - Up To £45,000 + Company Van & Tools + Bonus + Full Benefits Package

Invision is currently representing a leading Construction company recruiting for a Multi-Skilled Operative to cover sites across South London. This role involves warranty repairs on new build properties in areas including Greenwich, Lewisham, Walton on Thames & Wandsworth.

Key Duties:

• Liaising directly with aftercare/customer service teams regarding defects requiring immediate repairs.
• Repairing defects such as carpentry, doors, kitchens, plumbing, and tiling.
• Carrying out repairs within occupied, live environments.
• Updating customer service teams on progress.
• Ensuring health and safety compliance during repairs.
• Completing works efficiently, liaising with teams or specialists as needed.
• Maintaining professional communication with clients.
• Upholding a professional appearance and company image.
• Supervising and inspecting work quality when required.
• Managing time effectively, including overtime when necessary.

What’s in it for you?

• Salary up to £45,000
• Travel paid via company fuel card/allowance
• Company Van & Tools
• 10% Bonus
• Contributory Pension Scheme
• Private Healthcare
• Performance Bonus starting at 5%
• Life Cover
• 25 days annual leave

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Other
• Industry: Construction