Customer Service Coordinator

Pertemps TM; Tiverton; On-site; GBP 25,000 - 30,000; Full time

Job summary

An exciting opportunity for a Customer Service Coordinator has arisen at a prestigious West Country company. This role involves providing exemplary customer service, managing data entry and coordinating warranty repairs, while offering you a supportive and rewarding work environment, including the possibility of remote work post-probation.

Qualifications

• Good knowledge of Microsoft Office, Outlook and Access.
• Experience of office procedures.
• Understanding of customer needs and ability to think quickly.

Responsibilities

• Providing a first point of contact service for calls relating to stock homes.
• Fulfilling data entry tasks and creating packs for new tenants.
• Organising relevant parties in regard to warranty repairs.

Skills

Microsoft Office

Communication

Administration

Data Entry

Job description

Social network you want to login/join with:

JOB TITLE: Customer Service Coordinator

LOCATION: Tiverton, Devon

SALARY: Circa £28K, depending on experience



The Employer:

We are looking to fill the role of Customer Services Coordinator within a housing environment.

RGB are excitedly recruiting on behalf of an extremely prestigious West Country based client, a successful company who pride themselves on the ability to provide bespoke homes and neighbourhoods in local areas, always considering environment and countryside surroundings.

This particular client is rapidly growing and will continue to build and provide great homes, generating local jobs and providing stability within communities, they offer generous employee packages making them a much sought after employer.



The Role:

• Providing a first point of contact service for calls relating to stock homes
• Offering an efficient, responsive and accountable administration service.
• Working with customers and colleagues in fast changing environment.
• Fulfilling data entry tasks
• Creating packs for new tenants and managing existing
• Organising relevant parties in regard to warranty repairs, within published timescales

The Candidate:

• Good knowledge of Microsoft Office, Outlook and Access
• Understanding of customer needs and ability to think quickly when needed
• Experience of office procedures,
• Able to prioritise conflicting demands
• Great communication and administration skills
• Ability to maintain accurate records of information
• Experience of New Build housing an advantage

SUMMARY:

This is full time role, working a 37 hour week over 5 days.

Monday to Friday 8am - 5pm

After successful probation (3 months), 1 x WFH day a week may be offered at companies discretion



INTERVIEW:

The client is keen to fill this role quickly so if it is of interest, don’t delay in sending your CV over to us so we can put your name forward for interview stage.