Customer Service Coordinator

We can SolviT Recruitment LTD; Rugby; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual Bonus

Job summary

We can SolviT Recruitment LTD is seeking a confident Customer Service Coordinator/Administrator to join a small, creative team near Rugby. The role is remote location with own transport essential, offering a varied office-based environment and the chance to support installation teams.

Key duties include handling customer inquiries, updating on stock and shipping, coordinating orders and diary management. The role starts on a temporary basis with permanent opportunities and a salary from £26,600

Qualifications

• Previous customer service, office or administration experience.
• Own reliable transport essential due to site location.
• Friendly, confident team player able to muck in with duties outside the job description.
• Excellent communication skills; may describe products to suppliers/customers.
• IT literate; proficient with Microsoft packages and Sage.

Responsibilities

• Respond to customer enquiries via email, phone or website enquiries.
• Advise customer regarding stock and shipping availability.
• Communicate orders to the relevant departments.
• Diary management and booking accommodation for the installation teams.
• General admin/data entry duties.

Skills

Customer service

Administration

Communication

IT literate

Tools

Sage

Microsoft Office

Job description

Customer Service Coordinator

Rugby - Near Hillmorton/Houlton (remote location - own transport essential)

Temp-Perm OR Permanent from day 1

Mon-Fri 09:00-17:30

Salary starting from £26,600+ (negotiable DOE)

Annual Bonus

We are currently hiring for a confident and articulate Customer Service Coordinator/Administrator to work for a unique, interesting business in the outskirts of Rugby.

This is a very remote site therefore we are looking for an individual with their own transport.

This role would appeal to individuals who enjoy working in small, creative collaborative team where every day you will be faced with new tasks/challenges.

Duties will include:

• Responding to customer enquiries via email, phone or website enquiries
• Advise customer regarding stock and shipping availability
• Communicate orders to the relevant departments
• Diary management and booking accommodation for the installation teams
• General admin/data entry duties

What do I need to be considered?

• We are looking for somebody with previous customer service, office or administration experience on this occasion
• Own reliable transport essential due to site location
• Friendly, confident team player - willing to muck in with duties outside of your job description to achieve company goals/deadlines
• Fantastic communication skills - you may be speaking with suppliers/customers at times and may have to describe products descriptively
• IT literate - you will be using Microsoft packages and Sage.

What do you get in a return?

• A secure, long term role which will turn permanent
• A varied, office based role working within a small, close-knit team
• The chance to work for a caring, rewarding company.
• Christmas Shut down and Christmas Bonus once permanent