Customer Service Coordinator

talentATS.ai; Blackpool; On-site; GBP 28,000 - 33,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Coordinator to enhance client satisfaction in Blackpool. This role is pivotal in delivering exceptional service, where your organisational prowess and problem-solving skills will shine. You will efficiently process orders, address customer inquiries, and collaborate with multiple departments to ensure seamless operations. If you thrive in a dynamic environment and are passionate about customer service, this opportunity is perfect for you. Join a team that values your contributions and helps you grow in a supportive atmosphere.

Qualifications

• Good IT skills in computer input, Microsoft Word and Excel.
• Strong communication and organisational skills are essential.

Responsibilities

• Process customer orders efficiently and respond to enquiries.
• Liaise with various departments to ensure smooth operations.

Skills

Communication Skills

Organisational Skills

Problem-Solving Skills

Attention to Detail

IT Skills

Team Player

Adaptability

Reliability

Calmness under Pressure

Confidentiality Respect

Tools

Microsoft Word

Microsoft Excel

Job description

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your organisational skills shine? Are you ready to be the key connection between our valued customers and our operations? We are currently looking for a Customer Service Coordinator to join our busy team in the heart of Blackpool!

As the Customer Service Coordinator, you will play a vital role in ensuring that our clients receive outstanding service from the outset. You will be responsible for efficiently processing customer orders, responding to enquiries, and liaising with various departments to keep everything running smoothly. Your problem-solving skills will be key as you handle customer complaints with professionalism and courtesy, while your attention to detail ensures accurate documentation and timely deliveries.

Hours of Work: Full Time

Salary: circa £28,000 - negotiable, dependent on experience.

Customer Service Coordinator Requirements:

1. Good IT skills in computer input, Microsoft Word and Excel.
2. Good communication and organisational skills.
3. Ability to prioritise work on a daily basis.
4. Be able to adapt quickly and problem solve.
5. Work as a team player.
6. A good telephone manner.
7. The ability to meet tight deadlines.
8. Attention to detail.
9. Reliability.
10. Ability to work in a fast-paced environment.
11. Be able to stay calm in difficult situations.
12. Be patient, tactful, diplomatic and approachable.
13. Respect the importance of confidentiality.

Meet the Organisation: Who We Are and What We Do

At Nutrition Group, we pride ourselves on delivering top-notch service and high-quality products to our customers. Our team is dedicated to ensuring that every client’s needs are met and that we consistently exceed their expectations. We believe that our people are our greatest asset, and we are committed to fostering a collaborative and thriving workplace.

If you think you are suitable for this Customer Service Coordinator role, please apply now! Join us in making a difference and be part of a team that values your skills and contributions!