Customer Service Coordinator

Miller Homes Ltd; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

Miller Homes Ltd is looking for a Customer Services Coordinator in Basingstoke to deliver exceptional customer service and support. The role involves collaborating with customers and internal teams to ensure client satisfaction, with a focus on problem-solving and effective communication in a positive work environment.

Qualifications

• Passion for delivering exceptional customer service.
• Excellent communication skills and a good telephone manner.
• Problem-solving abilities.

Responsibilities

• Provide comprehensive customer service support.
• Liaise with customers, contractors, and team members.

Skills

Communication

Customer Service

Problem Solving

Job description

Customer Services Coordinator

Salary: £Competitive

Location: Basingstoke

Posting date: 25 Jun 2025

About the role:

At Miller Homes, we are committed to building better places for people to belong to, better homes for customers, and better communities for everyone to thrive. We also strive to create a positive working environment for our employees. Our goal is to foster places where people and the planet prosper.

We are seeking a Customer Services Coordinator to join our Customer Services team in the Southern region.

In this role, you will provide comprehensive customer service support across the area, working closely with the Customer Services team, liaising with customers, contractors, and other staff within the wider business.

Ideal candidates should have a passion for delivering exceptional customer service, possess excellent communication skills, and demonstrate a good telephone manner and problem-solving abilities.