Customer Service / Call Centre

Allscreens Nationwide Ltd; Cannock; On-site; GBP 18,000 - 22,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking a Call Centre Operative to join our Cannock team. You will handle both customer and supplier communications via email and phone, and you will input information into our bespoke software accurately.

No previous experience in the waste industry is required; full training will be provided. A strong telephone manner, confidence using Microsoft 365, and the ability to work well in a small team or on your own initiative are key.

Qualifications

• No prior experience required; full training will be provided.
• Excellent telephone manner and clear communication skills.
• Strong attention to detail and organisational ability.

Responsibilities

• Handle customer and supplier communications via email and phone.
• Input information into bespoke software accurately.

Skills

Telephone etiquette

Attention to detail

Organisational skills

Teamwork

Tools

Microsoft 365

Job description

We are currently looking to recruit a Call Centre Operative to join our team based in Cannock. In this role, you will be responsible for handling both customer and supplier communication via email and phone calls, as well as accurately inputting information into our bespoke software system.

You do not need previous experience in a similar role or in the waste industry — full training will be provided for the right candidate. What matters most is a strong telephone manner, confidence using Microsoft 365 for emails, and the ability to work well both as part of a small team and on your own initiative. Being naturally organised with good attention to detail will also help you succeed in this role.

This is a fantastic opportunity for someone looking to start or develop their career in a supportive and professional environment.