Customer Service Associate (Flexible Hours)

OurCoop; Cambourne; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Fantastic colleague discount

Retail discounts

Colleague Dividend

Colleague recognition

Personalised learning and development

Paid time for volunteering

Enhanced family friendly policies

Wellbeing

Annual health check kit and virtual GP

Colleague assistance programme

Healthcare Cashplan

Company sick pay

Life Assurance

Job summary

OurCoop is seeking friendly and energetic team members to support daily store operations in our community locations. You will work on checkouts, shop floor tasks, housekeeping and in-store bakery support, while promoting membership benefits to customers.

No prior experience is required; a warm, welcoming attitude and willingness to learn are key. We offer extensive training, development opportunities, and generous colleague benefits to help you grow with the Society.

Qualifications

• No prior experience required; just pride in appearance and a willingness to learn.
• You should enjoy talking and listening to customers and be keen to engage with the community.

Responsibilities

• Cover checkouts and shop floor duties in a fast-paced store.
• Assist with housekeeping, date code checks and temperature checks.
• Support administration and in-store bakery tasks where needed.
• Promote membership benefits to customers and help them join us.

Job description

OurCoop is seeking friendly and energetic team members to support daily store operations in our community locations. You will work on checkouts, shop floor tasks, housekeeping and in-store bakery support, while promoting membership benefits to customers.

No prior experience is required; a warm, welcoming attitude and willingness to learn are key. We offer extensive training, development opportunities, and generous colleague benefits to help you grow with the Society.