Community Customer Service Assistant (Flexible Hours)

OurCoop; Lichfield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Fantastic colleague discount

Paid time for volunteering

Company pension

Job summary

OurCoop is seeking enthusiastic individuals to join our multi-skilled team and help our communities and customers when they need us most. No prior experience required; a warm, friendly attitude and pride in appearance are key.

You’ll cover varied tasks across the store, support daily operations, and engage with customers to explain membership benefits. You’ll work flexible hours, including evenings and weekends, and become part of a team devoted to delivering exceptional service every day across

Qualifications

• No prior experience required; eager to learn and presentable
• A warm, friendly character who enjoys talking and listening to customers
• Active participation in the community spirit of the store

Responsibilities

• Assist with checkouts and cashier duties
• Maintain shop floor and housekeeping
• Perform date code and temperature checks
• Handle administration tasks and in-store bakery support
• Promote membership benefits to customers and encourage joiners

Skills

Customer service

Teamwork

Flexibility

Communication

Willingness to learn

Job description

OurCoop is seeking enthusiastic individuals to join our multi-skilled team and help our communities and customers when they need us most. No prior experience required; a warm, friendly attitude and pride in appearance are key.

You’ll cover varied tasks across the store, support daily operations, and engage with customers to explain membership benefits. You’ll work flexible hours, including evenings and weekends, and become part of a team devoted to delivering exceptional service every day across