Customer Service Assistant Tills Over 18 Temporary role

Whitehall Garden Centre Ltd; Lacock; Vor Ort; GBP 12.000 - 15.000; Teilzeit

Benefits dieser Stelle

Free Parking

Zusammenfassung

Whitehall Garden Centre Ltd in Lacock is seeking a part-time Customer Service Assistant for the Customer Service Desk. You will greet customers, handle queries and cash up tills, ensuring a friendly and efficient service in a fast-paced environment.

The role includes weekend and evening shifts (Saturday 12-8pm; Monday and Wednesday 5-8 or 9pm) and may involve assisting in other departments during busy periods. A commitment to safety and teamwork is essential, with free parking available.

Qualifikationen

• Must be over 18 to satisfy restricted sales authorisation.
• Excellent communication skills and a customer-focused approach.
• Ability to thrive in a fast-paced retail environment.

Aufgaben

• Greet customers and offer assistance.
• Handle customer queries courteously and efficiently.
• Cash up tills at end of day and manage refunds.
• Maintain knowledge of the centre layout and stock areas.
• Assist with tills during busy periods and support other departments as required.
• Maintain safe, professional handling of goods and carry-outs.
• Communicate effectively with staff and managers to ensure timely service.
• Keep trolleys and baskets available and tidy in car park.

Kenntnisse

Customer service

Communication

Motivation

Tools

Cash handling

Jobbeschreibung

Whitehall Garden Centre is a family run and award winning business.

An exciting opportunity has arisen to be part of an inspirational team as a part time Customer Service Assistant – Customer Service Desk you will need to be over 18 of this role due to the restricted sales authorisation needed.

The ideal candidate will have a passion for customer service, with the ability to thrive in a fast-paced environment. Excellent communication skills and great motivation are essential to create a friendly and welcoming atmosphere.

Positions are available for Saturday 12-8pm Monday and Wednesday 5-8 or 9pm working.

• Ensuring all customers are greeted and offered assistance
• Handling customer queries courteously and efficiently
• Cashing up tills end of day, refunds and authorising under age cashiers
• Maintaining good communication especially on the radio to ensure customer service achieved in a timely manner
• Maintaining good, up-to-date knowledge of the layout of the centre
• Ensure personal compliance with Whitehall’s H&S guideline
• Packing of goods and customer carry outs is carried out in a professional and safe manner
• Maintains a harmonious and cooperative relationship with staff, managers and third parties
• Trolleys and baskets always available and trolleys cleared from the car park

Helping in other departments as required, including working on the tills during busy periods

Benefits include;

Free ParkingOnly applicants successfully shortlisted for interview will be contacted.