Customer Service Assistant (Games)

HB Leisure Ltd.; Twycross; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Daily bonus scheme

Flexible working hours

Recommend a friend bonus

Discounts to retailers

Wellbeing resources

Job summary

HB Leisure is seeking a Customer Service Assistant (Games Host) to run our skill games and deliver outstanding guest experiences in a vibrant theme park environment.

Join a fast-paced team with flexible hours and opportunities to travel between locations. A great chance to develop customer service skills and build a career in the leisure industry.

Qualifications

• Great customer service and communication skills.
• Honest, reliable and responsible with a strong work ethic.
• Good availability on weekdays and weekends, including bank holidays.
• Able to follow instructions and comply with company standards.
• Own transportation or reliable travel to site.

Responsibilities

• Run our skill games and deliver excellent customer service to guests.
• Ensure guests have as much fun as possible while playing our games.

Skills

Customer service

Job description

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here at HB Leisure, we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!

In return we will offer you:

• Competitive rates of pay
• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus (Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of tops retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with strong work ethic
• Are able to offer good availability on weekdays and weekends (including bank holidays)
• Be able to follow instructions and comply with all company standards
• Have reliable transportation - due to the location of the site