Customer Service Assistant (Games)

HB Leisure; Atherstone; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive rates of pay

Daily Bonus Scheme

Flexible working hours

Recommend A Friend Bonus

Winter Opportunities between Seasonal

Discounts to retailers

Wellbeing resources and virtual GP

Travel to other locations

Job summary

HB Leisure, a global leader in games and amusements, invites you to join as a Customer Service Assistant (Games Host) at our vibrant sites. You will run skill games, engage guests with a friendly, high-energy attitude and ensure everyone has a great time while following company standards.

The role offers competitive pay, a daily bonus scheme and flexible hours, with opportunities to travel to other locations within the group.

Qualifications

• Excellent customer service and communication skills.
• Outgoing personality with a positive approach.
• Able to work weekdays and weekends, including bank holidays.
• Reliable transportation due to site location.

Responsibilities

• Run our skill games and engage guests to maximise fun.
• Deliver outstanding customer service and support to guests.
• Maintain safety and adhere to site standards while assisting players.

Skills

Customer service

Communication

Positive attitude

Teamwork

Job description

HB Leisureis the global leader in skilled games and amusements,operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here atHB Leisure, we don't just open doors to a career in theleisure industry, and we also offer theopportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us, so why don't you join us working in afun theme park environmentanddevelop skillsthat will be recognised throughout your career!

As aCustomer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!

In return we will offer you:

• Competitive rates of pay
• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus(Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of tops retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with strong work ethic
• Are able to offer good availability on weekdays and weekends (including bank holidays)
• Be able to follow instructions and comply with all company standards
• Have reliable transportation – due to the location of the site