Customer Service Assistant (Games)

Slagharen; Atherstone; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Daily Bonus Scheme

Flexible hours

Recommend A Friend Bonus

Winter opportunities between seasonal"

Discounts to retailers

Wellbeing resources

Job summary

HB Leisure is a global leader in skilled games and amusements, operating in 29 countries with 150+ parks and attractions. We offer opportunities to travel to our other locations and develop skills recognised across the industry.

As a Customer Service Assistant (Games Host), you will run our skill games and deliver first-class service to guests, ensuring they have the most fun possible while playing. We offer competitive pay, a daily bonus scheme, flexible hours and travel opportunities.

Qualifications

• Strong customer service skills and friendly, outgoing communication.
• Reliability, honesty and a strong work ethic.
• Ability to work weekdays and weekends (including bank holidays) and follow company standards.

Responsibilities

• Operate and manage skill games for guests.
• Deliver excellent customer service and help guests have fun.
• Ensure safe, smooth game operation and a positive guest experience.

Skills

Customer service

Communication

Positive attitude

Job description

HB Leisureis the global leader in skilled games and amusements,operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here atHB Leisure, we don't just open doors to a career in theleisure industry, and we also offer theopportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us, so why don't you join us working in afun theme park environmentanddevelop skillsthat will be recognised throughout your career!

As aCustomer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!

In return we will offer you:

• Competitive rates of pay
• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus(Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of tops retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with strong work ethic
• Are able to offer good availability on weekdays and weekends (including bank holidays)
• Be able to follow instructions and comply with all company standards
• Have reliable transportation – due to the location of the site