Retail Customer Service Associate - Flexible Hours

One Stop Stores Ltd; Stevenage; On-site; GBP 18,000 - 24,000; Full time

Job summary

One Stop (subsidiary of Tesco) is seeking a Customer Service Assistant to join our busy retail team. You will help customers, stock shelves, process payments, and maintain a welcoming store environment in a fast-paced setting.

You will engage with customers to improve service, support store operations across tills, online channels, replenishment, and stock routines, and ensure safety and quality in daily tasks. A positive attitude and team spirit are essential.

Qualifications

• Customer service experience or aptitude.
• Strong communication with customers and colleagues.
• Ability to handle cash and process payments accurately.

Responsibilities

• Provide excellent customer service and assist customers with their needs.
• Stock shelves and maintain store appearance to a high standard.
• Process payments and operate tills accurately.
• Support store operations across areas including online, tills, replenishment and stock routines.

Skills

Customer service

Cash handling

Stock replenishment

Communication

Tools

POS system

Job description

One Stop (subsidiary of Tesco) is seeking a Customer Service Assistant to join our busy retail team. You will help customers, stock shelves, process payments, and maintain a welcoming store environment in a fast-paced setting.

You will engage with customers to improve service, support store operations across tills, online channels, replenishment, and stock routines, and ensure safety and quality in daily tasks. A positive attitude and team spirit are essential.