Customer Service Assistant- Ladybank

Cj Lang & Son Ltd; Ladybank; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Staff discount 10%

Career opportunities

Job summary

SPAR Ladybank seeks a friendly Customer Service Assistant to join its store team, supporting customers with service and advice. The role requires flexible hours across mornings, evenings and weekends, with 20 hours per week at the Ladybank location.

Full training is provided, and there are opportunities for career progression within the CJ Lang group. You will work in a supportive team aiming for excellent store standards.

Qualifications

• Retail experience is a plus, but not essential as training will be provided.
• You should be friendly, with a focus on customer service and helping others.
• Flexibility to work mornings, evenings and weekends as needed.

Responsibilities

• Put customers first by providing service, help and advice.
• Unpack deliveries and re-stock the shelves.
• Actively sell and promote offers to customers.
• Serve in the 'Food to Go' CJ’s counter.
• Maintain excellent standards of store hygiene and compliance.

Skills

Customer service

Communication

Teamwork

Job description

SPAR Ladybank

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance

Job Details:

No. Of Hours: 20

Location:

SPAR Ladybank

17

Commercial Road

Ladybank

KY15 7JS