Customer Service Assistant - Bar

TN United Kingdom; Redditch; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading entertainment centre in Redditch as a Customer Service Assistant. Be part of a vibrant team serving drinks and creating memorable experiences. Enjoy benefits like free bowling, food, and opportunities for career advancement.

Benefits

Free Bowling for family and friends

Free Food when on shift for more than 6 hours

On the Spot Rewards

Tenpin Treats – exclusive discounts

Medicash – dental, optical, wellness expenses

Employee Assistance Programme

Free counselling

Life assurance (2x annual salary)

Long Service Awards

Enhanced Maternity, Paternity, Adoption leave

Qualifications

• Must be at least 18 years old to serve alcohol.
• Previous bar experience required.

Responsibilities

• Deliver first-class service by serving drinks and managing stock.
• Maintain cleanliness and follow UK licensing requirements.
• Train across all key areas of the centre.

Skills

Customer Service

Communication

Organisational Skills

Team Player

Job description

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Customer Service Assistant - Bar, Redditch

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Client:

Location:

Redditch, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

546616075ce4

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

We’re expanding! Join the Redditch team at our latest
location and grow with us!

We
are opening a brand new, state of the art family entertainment centre at Kingfisher
Shopping Centre in Redditch, in July 2025. To build this remarkable Redditch
team, we will be holding a Recruitment Event on 11th June 2025.

We're excited to
offer four opportunities for the same role, each with slight differences. Take
a look and choose the one that best suits your skills and experience. We look
forward to your application!

Love the buzz of a
bustling bar? We're looking for energetic team members with a passion for
serving amazing drinks and creating memorable experiences for our guests.

TENPIN IS NOT JUST
ABOUT BOWLING... We have something fun for all the family to do,
regardless of age. We love to entertain—it's in our DNA! Beyond bowling, we
offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool
Tables, licensed bars with cocktails, and a fabulous food menu.

A career at Tenpin is like no other. The opportunities
are endless, and the benefits are pretty cool too!

The Role

You will deliver a first-class service to our customers by
serving alcohol, cocktails and soft drinks, managing stock, and maintaining our
high standards of cleanliness all whilst following UK licensing requirements.

You will eventually be trained across all key areas of the
centre, including working in Reception and in the kitchen. You’ll be hands-on
in running our 4D Laser Arena, hosting immersive Escape Room experiences, and
managing our Karaoke Rooms to keep the energy high and the fun flowing, this is
to ensure that you are able to provide support to the team and deliver the best
possible customer service.

We're looking for confident,
friendly candidates with outstanding customer service skills. Given the
responsibility of serving alcohol, candidates must be at least 18 years old, in
compliance with UK law.

Skills You Need

• Previous bar experience
  
• Full of
  determination, enthusiasm, and the ability to thrive in a fast-paced
  environment.
• Able to provide outstanding
  customer service and strong communication skills
• Can multi-task
  and have exceptional organisational skills, and strong attention to detail
• Full flexibility
  in your working schedule, especially evenings and weekends.
• Be approachable
  and helpful
• A strong team
  player
• Free Bowling for family and friends
• Free Food when on shift for more than 6 hours
• On the Spot Rewards
• Tenpin Treats – our benefits platform for exclusive
  discounts and wellness perks.
• Medicash – covering your everyday dental, optical,
  physio, and wellness expenses.
• Employee Assistance Programme
• Free counselling
• Life assurance (2x annual salary)
• Long Service Awards
• Recommend a Friend Scheme
• Enhanced Maternity, Paternity, Adoption leave

Looking for
career development? Tenpin is the place to start. We value great people and
offer opportunities for advancement, with many of our managers having started
as Team Members.

What Happens Next?

Ready to grow
your career with us? Click apply and complete our quick 2-minute application.
If your application is successful to interview stage, you will be invited to
our Recruitment Event on 11th
June 2025.