Customer Service Assistant (Arcades)

HB Leisure; Margate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global operator in leisure and entertainment, HB Leisure is seeking enthusiastic Customer Service Assistants (Arcade Host) to join their team in Margate. In this vibrant environment, you will ensure guests experience exceptional service and enjoyment while providing an opportunity for global career advancement.

Benefits

Competitive rates of pay

Flexible working hours

Recommend A Friend Bonus

Winter Opportunities between Seasonal Contracts

Discounts to hundreds of retailers

Wellbeing resources including a virtual GP

24/7 employee assistance programme

Access to virtual gym with free online workouts

Great career possibilities with travel opportunities

Qualifications

• Great customer service and communication skills.
• Positive, outgoing personality.
• Reliable transportation due to site location.

Responsibilities

• Deliver excellent customer service to guests.
• Ensure guests have fun playing games in the Arcade.

Skills

Customer service

Communication

Positive mindset

Job description

HB Leisureis the global leader in skilled games and amusements,operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (ArcadeHost) to join our vibrant team.

We like to do things differently here atHB Leisure, we don't just open doors to a career in theleisure industry, and we also offer theopportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us, so why don't you join us working in afun theme park environmentanddevelop skillsthat will be recognised throughout your career!

As aCustomer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.

In return we will offer you:

• Competitive rates of pay
• Flexible working hours
• Recommend A Friend Bonus(Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of tops retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with strong work ethic
• Are able to offer good availability on weekdays and weekends (including bank holidays)
• Be able to follow instructions and comply with all company standards
• Have reliable transportation – due to the location of the site