Customer Service Assistant

Wickes; Yeovil; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

20% colleague discount

Gain share bonus

Employer pension contributions

Annual leave up to 35 days

Health & wellbeing perks

Job summary

Wickes in Yeovil is seeking a customer-focused part-time associate to assist customers in-store, ensure a welcoming experience, and support day-to-day store operations. The role requires at least one weekend day and offers comprehensive training and development opportunities.

You will benefit from a package including pay scales by age, a gain share scheme, pension contributions, generous annual leave, and a variety of other wellbeing benefits.

Qualifications

• Experience in a similar role preferred
• Strong customer service skills
• Friendly and helpful demeanor

Responsibilities

• Assist customers daily with a high level of service
• Maintain store appearance and stock placement
• Support customers with purchases and enquiries

Job description

The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

On offer we have a part-time 20 hour contract, this role will require you to work at least one day at the weekend.

About you...

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We're a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

*Salary Dependent on Age