Customer Service Assistant

Morgan Hunt UK Limited; Wimbledon; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as a Customer Service Assistant at a prestigious client location in Wimbledon. This role is perfect for someone enthusiastic and proactive, eager to engage with visitors and support daily operations. You will play a crucial role in ensuring visitors receive a warm welcome and that their inquiries are handled efficiently. The position offers a chance to work in a vibrant environment, where your contributions will make a positive impact. If you are passionate about customer service and enjoy a busy, interactive role, this opportunity is ideal for you.

Qualifications

• Enthusiastic and proactive approach to customer service.
• Strong communication skills for engaging with visitors.

Responsibilities

• Greet and assist visitors, providing information about services.
• Operate IT systems and manage the telephone switchboard.

Skills

Customer Service

Communication Skills

IT Systems Management

Education

High School Diploma

Tools

Pyramid

Gladstone

Inform

Job description

Job Title: Customer Service Assistant

Location: Wimbledon / Nearby Sites

Working Hours: 40 hours per week / Shift-based / Rota basis

About Morgan Hunt:

Morgan Hunt is a leading recruitment agency dedicated to connecting talented individuals with exceptional job opportunities across various sectors. Our clients trust us to provide reliable and skilled professionals who can make a positive impact. Join our dynamic team and be part of an exciting opportunity at one of our prestigious client locations in Wimbledon!

Role Overview:

We are seeking an enthusiastic and proactive Customer Service Assistant to join our client's team. This role involves engaging with visitors, assisting with daily operations, and supporting customer service functions. You will ensure visitors are greeted warmly and their inquiries are handled efficiently.

Key Responsibilities:

1. Greet and assist visitors upon arrival, providing information about services and facilities, and directing inquiries to relevant staff.
2. Monitor building access by ensuring only authorized individuals enter and exit, signing in and out contractors and visitors.
3. Operate IT systems such as Pyramid, Gladstone, Inform, and parking control systems, ensuring accurate data management.
4. Manage the telephone switchboard, answering and directing incoming calls appropriately.
5. Assist with additional customer service tasks as needed.

Morgan Hunt is a multi-award-winning recruitment agency specializing in interim, contract, and temporary roles. We are an equal opportunities employer, assessing job suitability based on skills, qualifications, and abilities without discrimination.