Customer Service Assistant

One to One personnel Limited; Southend-on-Sea; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A staffing agency is seeking a Customer Services Assistant for a hybrid role in Southend-on-Sea. This position involves handling calls, managing emails, and performing administrative tasks. Successful candidates will demonstrate reliability and good communication skills, working two days in the office and three from home. Offering £13.40 per hour, candidates should be motivated and ready to support a busy team. To apply, contact Julie or Aimee via the given phone numbers or email address.

Qualifications

• Reliable and self‑motivated individuals are preferred.
• Good communication and organisational skills required.

Responsibilities

• Handle incoming calls with professionalism and care.
• Raise and log repair requests accurately.
• Manage and respond to emails in a shared mailbox.
• Speak with engineers and organise diaries.
• Perform general administration duties.

Skills

Good communication skills

Organisational skills

Reliability

Self-motivated

Job description

Customer Services Assistant

Southend | Hybrid 2 days in 3 days home | £13.40 per hour | Monday to Friday

We are urgently seeking a Customer Services Assistant to join an established and busy team based in Southend on Sea.

What you will be doing:

• Handling incoming calls with professionalism and care
• Raising and logging repair requests accurately
• Managing and responding to emails in a shared mailbox
• Speaking with engineers and organising diaries
• General administration duties
• After completing training, you would then be able to work hybrid: 2 days from the office and 3 days at home giving you flexibility and comfort.

What we are looking for:

• Reliable and self‑motivated individuals
• Good communication and organisational skills
• Comfortable working night hours and independently

If you feel you have the required skills for this position, please call Julie or Aimee at One to One Personnel on 01702 464 444 today! [e-mail] or [e-mail]