Customer Service Assistant

Morgan Hunt UK Limited; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Services Assistant to join their dynamic team in London. This role is perfect for someone who enjoys engaging with the community and providing top-notch service. You will be the friendly face at the centre, handling various tasks from managing calls to ensuring safety as a First Aider. Join a purpose-driven team and make a real impact while creating a welcoming environment for all. If you are passionate about customer service and thrive in a varied role, this is the opportunity for you!

Qualifications

• Experience in customer service roles is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Deliver exceptional customer service and manage reception duties.
• Ensure safety and support residents and service users.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Join Our Team as a Customer Services Assistant!

Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Customer Services Assistant to be the friendly face and first point of contact at our centres.

Your Role:

1. Deliver exceptional customer service, providing information, advice, and support.
2. Handle reception duties like managing calls, sorting post, logging repairs, and processing payments.
3. Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks.
4. Support residents, service users, and the public—listening, addressing concerns, or managing complaints.

Why Join Us?

• Make a real impact in your community.
• Be part of a supportive, purpose-driven team.
• Help create a thriving, welcoming environment for all.

Ready to make a difference? Apply now and be part of a mission to empower and inspire!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract, and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer; job suitability is assessed on merit based on skills, qualifications, and abilities relevant to the role.