Customer Service Assistant

Compass Group UK; Hereford; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading company in the food service industry is seeking a passionate Customer Services Assistant to join their team in Defence. This part-time role involves preparing delicious food, ensuring excellent customer service, and maintaining hygiene standards. The ideal candidate will thrive in a busy environment and possess a can-do attitude. Join us to deliver exceptional experiences while enjoying opportunities for career progression.

Qualifications

• Experience in a catering-related role preferred but not essential.

Responsibilities

• Preparing high-quality food for clients and customers.
• Creating attractive food displays.
• Handling cash and operating the cash register.

Skills

Team Player

Customer Service

Timekeeping

Reliability

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver an exceptional customer experience for Defence on a part-time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mindset
• Have experience within a similar catering-related role, but this isn't essential

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels, and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people passionate about delivering excellent customer service at all levels to join our teams.

Job Reference: com/1205/94546001/52682816/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!