Customer Service Assistant

Chartwells Independent; Harrogate; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Services Assistant to join their dynamic team. This role offers the opportunity to contribute to a high-quality service environment while enjoying a flexible zero-hours contract. As a vital part of the operations, you will engage with customers, ensuring they receive exceptional service and support. The company values individuality and invests in its people, providing a platform for career growth and development. If you have a passion for service and thrive in a team-oriented atmosphere, this is the perfect opportunity to ignite your career in a supportive and rewarding environment.

Benefits

Competitive Pay

Learning and Development Opportunities

Flexible Working Hours

Employee Recognition Programs

Qualifications

• Passion for delivering outstanding service and making customers feel valued.
• Ability to work under pressure and maintain reliability.

Responsibilities

• Serve customers and ensure a seamless personalized experience.
• Comply with Food Handling and Hygiene standards.

Skills

Customer Service

Communication Skills

Cash Handling

Teamwork

Time Management

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Compass Group UK&I on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Compass Group UK&I? Here's what you need to know before applying:

Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the food service and helping customers with natural service
• Representing Universities and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling and Hygiene standards
• Complying with Health and Safety regulations

Our ideal Customer Services Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
• Have a safety-first mindset

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2312/74125001/52460774/R/WJ #PPP-IML

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!