Customer Service Apprenticeship

Travis Perkins plc; Nottingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is offering an exciting Customer Service Apprenticeship. This role is perfect for individuals eager to kickstart their careers in customer service and sales. You'll receive comprehensive training through a nationally recognized qualification, all while earning a competitive salary. The apprenticeship program emphasizes personal growth, mentorship, and technical training, setting you on a path towards leadership opportunities. Enjoy a healthy work-life balance with weekends and bank holidays off, alongside various perks including holiday allowances and discounts. If you're ready to embark on a rewarding journey, this is the role for you!

Benefits

22 days holiday

Bonuses

Discounts across Travis Perkins Group

Online retail discounts

Qualifications

• Passion for customer service and sales.
• Willingness to learn and grow in a supportive environment.

Responsibilities

• Build relationships with customers via phone and in person.
• Assist with inquiries, quotes, and purchases.

Skills

Customer Service

Teamwork

Sales

Communication

Problem-Solving

Education

No formal qualifications required

Job description

Join to apply for the Customer Service Apprenticeship role at Travis Perkins plc.

Are you looking to kick start your career or grow in a different industry? If you're passionate about customer service, teamwork, and sales, and want to earn while training for a nationally recognized qualification, we want to hear from you!

Keyline Civils Specialists is the UK's leading supplier of civils and drainage solutions, and rail and utilities materials. Part of the Travis Perkins Group, recognized as a top UK employer since 2010.

We seek individuals with the potential to become future leaders. You will be supported in your development through our 12-month Keyline Civils Specialist Certificate Apprenticeship, which covers:

• Our safety culture within the branch
• The products and services we offer
• What sets us apart as the number one choice for our customers

Our apprenticeships focus on your growth, including study time, with support through coaching, mentoring, and technical training. This program can be a stepping stone to further career development up to the Boardroom.

In 2022, we were recognized as the 11th best employer of apprentices by Rate My Apprenticeship and 33rd by the Department of Education.

What will you be doing?

While no two days are the same, your responsibilities may include:

• Building relationships with customers via phone and in person, taking orders, providing quotes, and offering solutions
• Being helpful and friendly, getting to know customers personally
• Using your product knowledge to assist with inquiries, quotes, and purchases

What’s in it for you?

A competitive salary, 22 days holiday, bonuses, discounts across the Travis Perkins Group, and online retail discounts. Our hours promote a healthy work-life balance, allowing you to enjoy weekends and bank holidays off.

We aim to be a truly inclusive employer, fostering a safe, welcoming environment where everyone can be their authentic selves.