Apprentice Vehicle Damage Assessor – Customer Service - Kettering

Nottingham College; Kettering; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits aspiring professionals with a passion for the automotive industry! This apprenticeship role as a Vehicle Damage Assessor will immerse you in a dynamic environment, where you will gain hands-on experience while achieving formal qualifications. You will develop essential skills in vehicle repair planning, customer engagement, and administrative processes. Join a growing organization that values your growth and offers a supportive environment to kickstart your career. If you are ready to learn and make a difference, this role is perfect for you!

Qualifications

• Engaging with customers through face-to-face interactions and structured communication.
• Developing skills in vehicle repair planning and administrative processes.

Responsibilities

• Constructing comprehensive repair plans for damaged vehicles.
• Engaging with customers and planning repair processes for technicians.

Skills

MET

Panel work

Painting

Administrative processes

Customer service skills

Education

High School Diploma

Job description

Gemini Accident Repair Group is offering an exciting and unique opportunity for apprenticeship candidates to start their career within their highly successful and growing organisation as a Vehicle Damage Assessor Apprentice.

The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, all while in full-time employment.

A Vehicle Damage Assessor will construct comprehensive repair plans to ensure damaged vehicles are repaired safely and structurally sound.

This role involves developing a range of skills, including:

• MET
• Panel work
• Painting
• Administrative processes
• Customer service skills

The person in this role will need to engage with customers through various methods, including face-to-face interactions, email, telephone, and structured communication platforms.

The skills developed will enable the planning of repair processes for workshop technicians to restore vehicles to pre-accident condition. The post holder will also be required to complete any other tasks deemed appropriate by the line manager, in line with the role.