Customer Service Apprentice - 13-Month Paid Training

Specsavers Norge; Nottingham; Hybrid; GBP 9,000 - 15,000; Full time

Benefits offered by this job

37.5 hours per week

28 days holiday

Job summary

Specsavers Nottingham is offering a Customer Service Apprentice role. You will be the first point of contact for customers, providing exceptional service and supporting them throughout their journey while in-store.

This 13-month paid apprenticeship combines training with a full-time role, with a friendly, experienced team to support you. You will gain skills in administration, appointment management, and customer care in a busy retail environment.

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Answering calls and general queries
• Updating and filing records
• Managing appointments

Job description

Specsavers Nottingham is offering a Customer Service Apprentice role. You will be the first point of contact for customers, providing exceptional service and supporting them throughout their journey while in-store.

This 13-month paid apprenticeship combines training with a full-time role, with a friendly, experienced team to support you. You will gain skills in administration, appointment management, and customer care in a busy retail environment.