Optics Retail Customer Service Apprentice (Paid 13‑Month)

Specsavers; Banbury; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

28 days holiday

Job summary

Specsavers in Banbury is offering a Customer Service Apprentice role, a 13‑month paid full‑time apprenticeship designed to build skills and confidence in retail and optics. You’ll join a friendly, experienced team who will support you every step of the way.

The program includes training and development opportunities, with 40 hours per week including weekend work, and a salary of £8.20 per hour plus 28 days holiday.

Qualifications

• Passion for providing excellent customer service.
• Good teamwork and collaboration.
• Proactive attitude and willingness to try new things.
• Confidence in using IT systems.
• Excellent communication and listening skills.
• Open to feedback and development with guidance from the team.
• Not enrolled in another government-funded course.

Responsibilities

• Provide excellent customer service to store customers.
• Participate in training and development during the 13‑month apprenticeship.
• Support store operations and product knowledge within optics.
• Engage with customers in a friendly, professional manner.
• Be part of a team that communicates effectively and supports each other.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Active listening

Feedback receptiveness

Tools

IT systems

Job description

Specsavers in Banbury is offering a Customer Service Apprentice role, a 13‑month paid full‑time apprenticeship designed to build skills and confidence in retail and optics. You’ll join a friendly, experienced team who will support you every step of the way.

The program includes training and development opportunities, with 40 hours per week including weekend work, and a salary of £8.20 per hour plus 28 days holiday.