Customer Service Apprentice — Start Your Career in Retail

Southyorkshireapprenticeships; Sheffield; Hybrid; GBP 17,000 - 22,000; Full time

Job summary

Specsavers in Sheffield invites applicants to join our customer service apprenticeship, gaining real-world experience in a full-time store role while earning a wage and benefiting from the support of a global brand.

You will welcome customers, offer advice, handle orders and payments, answer calls, and help ensure hearing aids or glasses are ready or delayed as appropriate. This entry-level programme prepares you for a career after completion.

Qualifications

• Entry level position; you must not have worked in the customer service sector before.
• Must be able to travel to the store location daily.
• Functional Skills in maths and English (if required)

Responsibilities

• Giving customers top-notch advice
• Giving customers a warm welcome to the store
• Dealing with orders
• Efficiently answer telephone calls to the store
• Advising customers their hearing aids/glasses are ready or delayed as appropriate

Education

Functional Skills in maths and English

Job description

Specsavers in Sheffield invites applicants to join our customer service apprenticeship, gaining real-world experience in a full-time store role while earning a wage and benefiting from the support of a global brand.

You will welcome customers, offer advice, handle orders and payments, answer calls, and help ensure hearing aids or glasses are ready or delayed as appropriate. This entry-level programme prepares you for a career after completion.