Customer Service Apprentice

Specsavers; Greater Lincolnshire; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Auto-enrolled pension

Specsavers Perks

WeCare

Headspace subscription

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave

Sick pay

Job summary

Specsavers in Barnsley is inviting applications for a Customer Service Apprentice. This 13‑month paid, full‑time apprenticeship combines hands‑on store experience with structured training, designed to build confidence and practical skills in customer service.

You’ll join a friendly, experienced team delivering high‑quality service as you learn. The role includes weekend work and benefits designed to reward and support you throughout the programme.

Responsibilities

• Welcoming customers into store
• Booking in hearcare tests
• Audiology Pre Screen

Job description

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Customer Service Apprentice at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Our store

Based in Barnsley, our store has great career progression opportunities!

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time 40 hours - weekend working is essential
• Salary - £8.20 an hour
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in hearcare tests
• Audiology Pre Screen