Customer Service Apprentice

Getting In Limited; Basildon; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity for a Customer Service Apprentice awaits at a forward-thinking company that focuses on improving living conditions in communities. This apprenticeship will provide you with essential training and hands-on experience in customer service, where you will develop vital skills such as communication, problem-solving, and organization. You will engage with customers and colleagues, ensuring a reliable service while taking personal responsibility for your development. Join a team that values learning and growth, and make a meaningful impact in the community through your role.

Qualifications

• Demonstrate good interpersonal skills and cultural awareness.
• Ability to work independently and take responsibility.

Responsibilities

• Attend all required college training days as the apprenticeship requires.
• Assist with problem-solving to achieve excellent customer experience.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Education

Customer Service Practitioner Level 2

Job description

What do you want to search? Keyword Apprenticeship Type Location

Customer Service Apprentice

Apply From: 11/04/2025

Learning Provider

Delivered by THELIGHTBULB LTD

Employer

MORGAN SINDALL PROPERTY SERVICES LIMITED

Vacancy Description

• Attend all required college training days as the apprenticeship requires
• Demonstrating good interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during tasks
• Understand internal processes and apply them in working practices
• Observe and shadow in order to learn tasks, developing the ability to work independently and to take responsibility
• Demonstrate a willingness to follow instructions and learn new tasks, taking personal responsibility for your own development
• Be compliant with uniform, dress code or PPE requirements for your role
• Assist with diligent problem-solving to achieve excellent customer experience results
• Work in conjunction with the team to deliver a reliable service

Key Details

Vacancy Title

Customer Service Apprentice

Employer Description

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

Vacancy Location

Barleylands Basildon CM11 2UF

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000314476

Key Dates

Apply From

11/04/2025

Closing Date For Applications

2025-05-05 23:59:59

Interview Begin From

Possible Start Date

2025-09-01 00:00:00

Training

Training to be Provided

• Customer Service Practitioner Level 2
• Your apprenticeship will be completed in house, with the majority of communication with the training provider being via teams

Learning Provider

THELIGHTBULB LTD

Contact Details

Lois Murgatroyd

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills

Apply Now