Customer Service Apprentice - Cam rd

Getting In Limited; London; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Customer Service Apprentice to join their vibrant team. This role offers a unique opportunity to gain hands-on experience in a dynamic educational environment, where you will handle enquiries, provide support, and collaborate on team projects. The successful candidate will embark on a Customer Service Specialist Level 3 Apprenticeship, gaining valuable skills and insights while contributing to a supportive community focused on delivering high-quality education. If you're passionate about customer service and eager to learn, this apprenticeship is the perfect starting point for your career.

Qualifications

• Strong communication and customer care skills are essential.
• Attention to detail and problem-solving abilities are vital.

Responsibilities

• Handle telephone and email enquiries efficiently and professionally.
• Provide high-quality student administration and support.

Skills

Communication skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

IT skills

Team working

Job description

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Customer Service Apprentice - Cam rd

Apply From: 01/05/2025

Learning Provider

Delivered by METAGEDU APPRENTICESHIPS LTD

Employer

GLOBAL BANKING SCHOOL LTD

Vacancy Description

• Handle telephone and email enquiries, resolving issues efficiently and professionally.
• Provide high-quality student administration and support, adhering to service standards.
• Resolve enquiries at the first point of contact or escalate complex issues.
• Accurately record data and identify resources to support student needs.
• Collaborate on team projects and report trends in student enquiries to supervisors.

Key Details

Vacancy Title

Customer Service Apprentice - Cam rd

Employer Description

Global Banking School (GBS) is a dynamic and fast-growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real-world relevance.

Vacancy Location

4 Cam Road, London E15 2SN

Wage Frequency

Custom

Number of Vacancies

2

Vacancy Reference Number

1000317616

Key Dates

Apply From

01/05/2025

Closing Date For Applications

2025-05-27 23:59:59

Possible Start Date

2025-05-30 00:00:00

Training

Training to be Provided

• The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship Standard.

Learning Provider

METAGEDU APPRENTICESHIPS LTD

Skills Required

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, IT skills, Team working

Apply Now