Customer Service and Admissions Advisor

Allscreens Nationwide Ltd; Exeter; On-site; GBP 25,000 - 27,000; Part time

Benefits offered by this job

Disability Confident employer

Job summary

Exeter College is seeking a part-time Customer Service and Admissions Advisor to join our busy Admissions team in Exeter. You will be the first point of contact for customers, providing information to prospective students, current students, employers and other stakeholders, using a range of communication methods.

You will support learners on their journey from application to enrolment, ensuring your work is accurate and helpful and that you deliver exceptional customer service.

Qualifications

• Experience in customer service or front-facing roles.
• Ability to provide accurate information to stakeholders.
• Strong organisational skills and attention to detail.

Responsibilities

• Be the first point of contact for customers and provide information to prospective and current students, employers and stakeholders.
• Support learners from application to enrolment with accurate, helpful guidance.
• Utilise a range of communication methods to respond to enquiries.

Skills

Customer service

Organisation

Communication

Job description

Brilliant at customer service? Supremely organised?

Come and join our busy, fast-moving Admissions team. You’ll be as the College's first point of contact for all customers and you’ll provide information to prospective students, current students, employers and other stakeholders, using a range of communication methods.

You’ll support learners on their journey from application to enrolment, so it’s essential that your work is accurate and helpful. You’ll also need to be a natural at customer service.

Proud member of the Disability Confident employer scheme

Customer Service and Admissions Advisor

Company: Exeter College

Salary: £25,456 - £26,832

Hours: Part-time

Location: Exeter , EX4 4JS

Working pattern: On-site

Job type: Permanent

Posting date: 26 Aug 2026

Closing date: 7 Sept 2026

Summary

Brilliant at customer service? Supremely organised?

Come and join our busy, fast-moving Admissions team. You’ll be as the College's first point of contact for all customers and you’ll provide information to prospective students, current students, employers and other stakeholders, using a range of communication methods.

You’ll support learners on their journey from application to enrolment, so it’s essential that your work is accurate and helpful. You’ll also need to be a natural at customer service.

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.