Customer Service Agent - Vehicle Hire | Bonus & Benefits

ZIGUP plc; Banbury; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

Holiday entitlement with service

Life assurance

Well-being services

Pension & Save-as-you-earn

Vehicle-leasing schemes

Discounts & cashback

Benefits app

Job summary

Northgate Vehicle Hire is seeking a Customer Service Agent at the Banbury branch to reliably handle customer inquiries, bookings, and account administration while coordinating daily vehicle movements to ensure on-time availability.

You will join a busy, fast-paced team with comprehensive induction training; a Full UK/EU driving licence is required and a friendly, can-do attitude is essential.

Qualifications

• No prior vehicle rental experience required; proven induction training will be provided.
• Full UK or EU driving licence required.

Responsibilities

• Handle customer inquiries and bookings at the branch with a smile.
• Coordinate daily vehicle movements in and out of the branch to meet schedules.
• Assist with administration of customer accounts and rental records.

Skills

Customer service

Administration

Driving licence

Job description

Northgate Vehicle Hire is seeking a Customer Service Agent at the Banbury branch to reliably handle customer inquiries, bookings, and account administration while coordinating daily vehicle movements to ensure on-time availability.

You will join a busy, fast-paced team with comprehensive induction training; a Full UK/EU driving licence is required and a friendly, can-do attitude is essential.