Customer Service Agent

The Best Connection; Aylesford; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Temporary role

Weekend work

On-site role

Job summary

The Best Connection is seeking a Customer Service Agent in Aylesford for a temporary role. You will join a busy customer service team and handle high call volumes with a friendly, professional approach.

This position runs on a 5/7 rota (weekends included), with shifts of up to 9 hours between 6am and midnight. Salary is £13.25 per hour and there is potential to go permanent for the right candidate.

Qualifications

• Previous telephone experience is essential.
• Excellent communication skills with a focus on customer service.
• You must be confident working in a fast-moving environment.

Responsibilities

• Be part of a dynamic team handling up to 1,000 calls per day. Up to 4 minutes per call.
• Take orders, assist clients, and offer promotional deals.
• Ensure exceptional service and customer satisfaction with every call.
• Handle multiple tasks efficiently while providing friendly and professional support

Skills

People person

Multitasking

Communication

English speaking

Job description

Customer Service Agent

Are you a people person who enjoys talking to customers and thrives in a fast-paced environment? We are seeking motivated individuals to join our clients Customer Service Team on a temporary basis!

Previous telephone experience is essential!

This role is on a 5/7 rota (Weekends included!)

Aylesford

£13.25 per hour

9 hours between 6am and Midnight.

Temp / Temp2perm.

Key Responsibilities:

• Be part of a dynamic team handling up to 1,000 calls per day. Up to 4 minutes per call.
• Take orders, assist clients, and offer promotional deals.
• Ensure exceptional service and customer satisfaction with every call.
• Handle multiple tasks efficiently while providing friendly and professional support

What We're Looking For:

• A chatty, outgoing personality and the ability to multitask
• Excellent communication skills with a focus on customer service English Speaking.
• You don't need to come from a call centre background, but you must be confident working in a fast-moving environment

Why Join Us?

• Competitive pay of £13.25 per hour.
• Develop valuable skills in a supportive and lively team.
• Enjoy working in a role where no two days are the same!
• Potential to go permanent

(Weekends included!)