Customer Service Advisor Yard

Stark Danmark A/S; Denmead; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading building materials distributor, Jewson, is seeking a Customer Service Advisor for their Denmead branch. The role involves welcoming customers, assisting with their projects, and maintaining product knowledge. The company offers a supportive work environment with opportunities for career growth and numerous benefits, including life assurance and employee discounts.

Benefits

Retirement Savings Plan (Pension)

Life Assurance

Employee Discounts

Referral Scheme

WorkPerks Discounts

Qualifications

• Previous industry experience preferred but not essential.
• Strong organisational skills and prioritisation ability.
• Comfortable handling bulky items.

Responsibilities

• Welcome customers and provide assistance based on their projects.
• Prepare orders and handle delivery checks.
• Maintain stock levels and ensure a tidy workspace.

Skills

Organisational skills

Communication skills

Health and safety focus

Ability to work indoors and outdoors

Job description

Customer Service Advisor Yard page is loaded

Customer Service Advisor Yard

Apply remote type Site-based only locations Denmead Havant time type Full time posted on Posted 7 Days Ago time left to apply End Date: July 4, 2025 (22 days left to apply) job requisition id JR28737

Are you based in the Denmead area? Do you have a passion for working with people?

Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 3 4 days of holiday (inclusive of bank holidays) .

Branch hours – 7.00 – 5.00 Monday to Friday and every 2nd Saturday morning 8-12

Location- Soake Road, Denmead, PO7 6JA

Key Responsibilities

• Welcome customers to the branch and take an active interest in their projects

• Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values

• Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)

• Check incoming deliveries and report missing or damaged products

• Maintain stock levels in both the shop and yard areas, carrying out regular stock counts

• Keep the branch looking clean and tidy, to make a great first impression on our customers

• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What’s in it for you?

• Retirement Savings Plan (Pension) – with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme – launching soon!

Required Skills and Experience

• Previous industry experience preferred but not essential

• Strong organisational skills, with the ability to prioritise work accordingly

• Strong communication skills

• Confident working both indoors and outdoors

• A health and safety focus

• Comfortable in a role involving extensive manual handling of bulky items

About us

At Jewson , we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials.

With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.

If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!