Customer Service Advisor – Yard

Stark Danmark A/S; Cambridge; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic team in Cambridge. This role offers the opportunity to work in a vibrant environment, assisting customers with their projects and ensuring their satisfaction. You'll be involved in various tasks, from preparing customer orders to maintaining stock levels, all while prioritizing health and safety. With a competitive salary and a range of benefits, including a retirement savings plan and employee discounts, this position is perfect for someone looking to grow their career in a supportive and engaging atmosphere.

Benefits

Retirement Savings Plan

Life Assurance

Employee Discount

WorkPerks Discounts

Wellbeing Centre

Refer a Friend Scheme

Voluntary Company Benefits

Qualifications

• Strong organisational skills with the ability to prioritise work.
• Confident in working both indoors and outdoors.

Responsibilities

• Welcome customers and assist with their projects.
• Maintain stock levels and ensure a tidy branch environment.

Skills

Organisational Skills

Communication Skills

Health and Safety Focus

Manual Handling

Job description

Customer Service Advisor – Yard page is loaded

Customer Service Advisor – Yard

Apply remote type Site-based only locations Cambridge time type Full time posted on Posted 3 Days Ago time left to apply End Date: May 24, 2025 (26 days left to apply) job requisition id JR28362

Are you based in the Cambridge area? Do you have a passion for working with people?

Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours – 0700- 1630 Monday to Friday and every 2nd Saturday morning 8-12

Location -Jewson Cambridge, Mercers Row, Garlic Row Ind Estate, Cambridge, CB5 8HY

Key Responsibilities

• Welcome customers to the branch and take an active interest in their projects

• Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values

• Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)

• Check incoming deliveries and report missing or damaged products

• Maintain stock levels in both the shop and yard areas, carrying out regular stock counts

• Keep the branch looking clean and tidy, to make a great first impression on our customers

• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What’s in it for you?

• Retirement Savings Plan (Pension) – with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme – launching soon!

Required Skills and Experience

• Previous industry experience preferred but not essential

• Strong organisational skills, with the ability to prioritise work accordingly

• Strong communication skills

• Confident working both indoors and outdoors

• A health and safety focus

• Comfortable in a role involving extensive manual handling of bulky items

About us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!