Customer Service Advisor – WFH

HipHopTune Media; Manchester; Hybrid; GBP 20,000 - 28,000; Full time

Job summary

A vibrant opportunity for a Customer Service Advisor in Manchester, working for a leading recruitment client. This remote position offers extensive training and requires confident communicators ready to provide top-notch customer service. The role emphasizes building customer rapport and delivering effective solutions to client queries, with a strong emphasis on professional development and career progression.

Qualifications

• Customer Service experience required.
• Confident communication skills essential.

Responsibilities

• Handle inbound customer service calls and queries.
• Provide exceptional customer support and ensure customer satisfaction.
• Complete administration tasks accurately.

Skills

Communication

Customer Service

Problem Solving

Job description

International Recruitment Group is excited to offer an opportunity for a dynamic professional with exceptional communication skills to join one of our esteemed clients in Manchester as a Customer Service Advisor. This remote role is ideal for individuals who thrive in a fast-paced, results-driven environment. If you’re ready to make an impact and excel in this position, we encourage you to apply today!

International Recruitment Group is one of the UK’s fastest-growing independent recruitment businesses, operating through a nationwide network of 25 locations. Our commitment to accessibility and flexibility ensures that both clients and candidates receive the tailored support they need, whenever they need it.

As a privately owned business, we pride ourselves on our ability to adapt quickly to the ever-changing demands of the recruitment industry. Our team comprises market specialists with hands-on expertise, offering deep insights into their respective fields. We work closely with our clients to ensure their goals, brand identity, and values are always upheld.

Position: Customer Service Advisor

Job Type: Full Time

Location: Remote, UK

About the Role

On Site Training, Moving to Home Based Afterwards

Must live in Manchester

Hours: Full Time, Monday – Friday fully flexible between 8am-6pm;

Paid Training: Full time training 9am – 5pm

You will work from home once training is complete

We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Main Duties

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately
• Customer Service Experience is required for this position.

If you are interested, please apply now!

Interested and qualified candidates should kindly CLICK HERE to learn more and apply