Customer Service Advisor (Term-Time Only)

Bidcorp; Manchester; On-site; GBP 20,000 - 26,000; Part time

Job summary

Bidfood is a leading wholesale food distributor in the UK, serving over 60,000 customers from pubs to schools. This role focuses on delivering timely, high-quality service to customers by phone, email, and internal teams, with opportunities to improve communication and processes.

A Bank Holiday and term-time only contract will apply, requiring strong IT and finance skills and excellent attention to detail. You will work to ensure the highest standards of customer service, collaborating with

Qualifications

• Strong customer service focus with ability to resolve issues on first contact.
• Excellent verbal and written communication abilities.
• High attention to detail and organised approach to work.

Responsibilities

• Handle customer inquiries by phone and email with professionalism.
• Resolve a wide range of customer service issues promptly and accurately.
• Collaborate with colleagues across the depot to improve service standards.
• Support processes and communicate effectively to raise customer satisfaction.

Skills

Customer service

Communication

Attention to detail

IT skills

Job description

Bidfood is a leading wholesale food distributor in the UK, serving over 60,000 customers from pubs to schools. This role focuses on delivering timely, high-quality service to customers by phone, email, and internal teams, with opportunities to improve communication and processes.

A Bank Holiday and term-time only contract will apply, requiring strong IT and finance skills and excellent attention to detail. You will work to ensure the highest standards of customer service, collaborating with