Customer Service Advisor - Onsite, Growth & Impact

Sitel; Hamilton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading customer service company in Hamilton is searching for both new and experienced customer service advisors for an onsite position. This full-time permanent role emphasizes excellent customer interactions and teamwork. The ideal candidates should be willing to learn new skills and effectively solve customer problems. Located at Maxim Park, this role fosters a fun and competitive environment, with rewards for outstanding work and employee engagement activities.

Benefits

Access to Wagestream financial management app

Regular staff engagement events

Team building competitions

On-site Bistro services

Qualifications

• Must be willing to learn and adapt to new skills and challenges.
• Experience in handling customer interactions is a plus.

Responsibilities

• Engage with customers and provide exceptional service.
• Respond to customer inquiries and resolve issues promptly.

Skills

Willingness to learn new skills

Resilience in challenging situations

Ability to build rapport

Problem-solving with customers

Prior utilities experience

Job description

A leading customer service company in Hamilton is searching for both new and experienced customer service advisors for an onsite position. This full-time permanent role emphasizes excellent customer interactions and teamwork. The ideal candidates should be willing to learn new skills and effectively solve customer problems. Located at Maxim Park, this role fosters a fun and competitive environment, with rewards for outstanding work and employee engagement activities.