Customer Service Advisor — High Commission & Career Growth

EE; Saltash; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Uncapped commission

Online GP

Carer’s leave

Family leave

Discounts: EE/BT

Career development

Travel loan

Volunteering days

Private healthcare

Job summary

EE in Saltash is hiring a Customer Service Advisor to connect with customers over the phone, offering support, guidance and solutions. You will build relationships and deliver exceptional service in every interaction.

The role includes flexible breaks, access to training, and benefits such as private healthcare, family leave, and staff discounts on EE and BT products, with opportunities to develop skills and progress within the company.

Qualifications

• Experience in customer service or call centre preferred.
• Strong communication and relationship-building skills.
• Empathetic and patient approach to customer interactions.

Responsibilities

• You’ll engage with customers over the phone, offering support, guidance and helping with any solutions they need.
• Your role will be all about building relationships and providing exceptional service.

Skills

Customer service

Communication

Empathy

Relationship building

Job description

EE in Saltash is hiring a Customer Service Advisor to connect with customers over the phone, offering support, guidance and solutions. You will build relationships and deliver exceptional service in every interaction.

The role includes flexible breaks, access to training, and benefits such as private healthcare, family leave, and staff discounts on EE and BT products, with opportunities to develop skills and progress within the company.