Customer Service Advisor — Uncapped Commission & Perks

EE Limited; Cawsand; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Uncapped commission

Private GP

Carer's leave

Family leave

Discounts EE/BT products

Career development

Season ticket loan

Volunteering days

Private healthcare

Private dental

Job summary

EE Limited is seeking a Customer Service Advisor in Cornwall. You will connect with customers by phone, provide support, guidance and solutions, and aim to build lasting relationships through exceptional service.

The role emphasizes empathy, patience and strong listening skills, with comprehensive training provided to confidently discuss EE products and services. Flexible scheduling and a supportive team culture are highlighted to enable work-life balance.

Qualifications

• Excellent communication and listening skills.
• Empathetic and patient approach to customer service.
• Ability to build relationships and provide effective solutions.

Responsibilities

• Handle customer calls to provide support and guidance.
• Offer solutions and help customers resolve issues.
• Build lasting relationships through friendly and professional service.
• Represent EE with a positive, helpful attitude in every interaction.
• Attend training to confidently discuss EE products and services.

Job description

EE Limited is seeking a Customer Service Advisor in Cornwall. You will connect with customers by phone, provide support, guidance and solutions, and aim to build lasting relationships through exceptional service.

The role emphasizes empathy, patience and strong listening skills, with comprehensive training provided to confidently discuss EE products and services. Flexible scheduling and a supportive team culture are highlighted to enable work-life balance.