Customer Service Advisor — Uncapped Commission & Flexible Hours

EE Limited; Saltash; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive Salary with commission

Online GP

Carer's Leave

Family Leave

Discounts on EE & BT

Career Development

Season Ticket Travel Loan

Volunteering Days

Private Healthcare and Dental

Job summary

EE Limited in Saltash, Cornwall is seeking a Customer Service Advisor who will connect with customers over the phone, provide support, guidance, and solutions with a warm, helpful approach, and play a key role in delivering exceptional service. You’ll build lasting relationships, listen carefully, and use training to explain our products and services.

The role offers flexible scheduling, comprehensive development, and a benefits package, including healthcare options, discounts, and travel

Qualifications

• Experience in customer service is preferred.
• Excellent communication skills, with a friendly and patient demeanor.
• Ability to listen actively and resolve customer queries effectively.

Responsibilities

• Handle customer inquiries via phone, provide support and guidance.
• Build relationships with customers and ensure a high standard of service.
• Explain EE products and services after training; resolve issues and offer solutions.

Skills

Customer service

Communication

Phone support

Job description

EE Limited in Saltash, Cornwall is seeking a Customer Service Advisor who will connect with customers over the phone, provide support, guidance, and solutions with a warm, helpful approach, and play a key role in delivering exceptional service. You’ll build lasting relationships, listen carefully, and use training to explain our products and services.

The role offers flexible scheduling, comprehensive development, and a benefits package, including healthcare options, discounts, and travel