Customer Service Advisor - Growth, Benefits & Impact

EE; Gunnislake; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Uncapped commission

Online GP access

Carer’s Leave

Family Leave

Discounts on EE & BT

Career Development

Season Ticket Travel Loan

Volunteering Days

Private Healthcare and Dental

Job summary

EE is hiring a Customer Service Advisor in Gunnislake, United Kingdom. You will engage with customers by phone, provide guidance, and help resolve issues to ensure a positive service experience.

The role includes an uncapped monthly commission, access to an online GP for you and your family, carer and family leave, and discounts on EE & BT products. Training is provided to build product knowledge and confidence in delivering solutions.

Qualifications

• Customer-focused service skills valued.
• Clear communication with customers across channels.
• Ability to listen and respond with empathy.

Responsibilities

• Engage with customers over the phone to provide support and solutions.
• Build and maintain positive customer relationships.
• Represent EE with a friendly and professional demeanor.

Skills

Customer service

Communication skills

Empathy

Job description

EE is hiring a Customer Service Advisor in Gunnislake, United Kingdom. You will engage with customers by phone, provide guidance, and help resolve issues to ensure a positive service experience.

The role includes an uncapped monthly commission, access to an online GP for you and your family, carer and family leave, and discounts on EE & BT products. Training is provided to build product knowledge and confidence in delivering solutions.